Spa & Leisure FAQs

Spa & Leisure FAQs

The spa will soon be open for treatments booked and paid for in advance. You are welcome to use any vouchers you may have towards your cost of treatment.

We'll be here taking bookings from 22nd March to the 12th April from 9am - 1pm Monday to Friday. The spa re-opens on the 14th April, and from then until 17th May we'll be offering appointments from Wednesday through to Sunday 9am - 3.30pm. Once the hotel opens fully from 17th May, we will extend those times. 

Treatments will be carried out with all due care and attention to our Covid-safe policy

Advance booking is essential even if you have booked to stay with us.

Contact us direct on 01326 252101 or

What are your opening times?

There are some changes to our opening times at the moment.

We'll be here taking bookings from the 22nd March from 9am - 1pm Monday to Friday. The spa re-opens on the 14th April, and from then until 17th May we'll be offering appointments from Wednesday through to Sunday 9am - 3.30pm. Once the hotel opens fully from 17th May, we will extend those times. 

Treatments
Wednesday to Sunday 9am - 4pm from 14th April, with the last treatment at 3pm. Please note all treatments will need to be booked and paid for in advance. 

Swimming: 
Currently the pool and hot tub are only open to Budock Vean members and staying guests plus those coming for spa treatments, if we have availability. All lanes have to be booked in advance with Reception.   

The treatment time stated allows time for the compulsory consultation. Please note that the treatment time is a maximum duration of the treatment. Please be advised that late arrival for treatment will reduce your treatment time. Your appointment will end as originally scheduled as a courtesy to the next client.
 
Do you offer towels and robes?

If you are on a 'Spa Day' then use of a robe, a towel and slippers are usually part of the package, but we are unable to offer robes at the moment while we are operating under Covid restrictions. 

Please note use of the pool and hot tub are reserved for hotel and self catering guests and our members, plus those coming for spa treatments if we have availability. You will need to book a lane in advance with Reception after booking your spa treatment.

Do I need to book my treatments?

We recommend making bookings in advance, particularly if you choose to enjoy multiple treatments during your stay. We invite you to advise us of any special requirements when making your reservation. At present we are here to take your booking Monday to Friday 9am - 1pm until the spa opens on the 14th April.

Contact us direct on 01326 252101 or

Do I need to do anything to prepare for my treatment?

For all massage treatments please allow at least one hour prior to treatment following food and alcohol. Ladies and gentlemen are required to wear appropriate underwear during all treatments. Hotel guests may use the robes provided in the bedroom when visiting the spa. We kindly ask our clients not to wear wet swimwear in the spa and in the hotel lounges. Please shower before your treatment and we recommend that you arrive at least 5 minutes beforehand to relax in our spa reception.

Is there any aftercare recomendations?

We recommend that you drink plenty of water after treatments. Also to enhance effectiveness, any oils or lotions used during treatment should not be showered off for as long as possible. Should you wish to swim in the pool following an oil based treatment, please shower beforehand.

What if I need to cancel my booking?

We do require at least 24 hours notice of cancellations, otherwise we regret that a 50% charge will be incurred. Cancellations on group bookings over 4 people need to give 48 hours notice or we regret that a 50% charge will be incurred.

Can my child have a treatment?

We don't have an age requirement at the spa, but if a child under the age of 16 would like spa treatments then we will require parental consent and a signature.

Do you keep my information confidential?

A consultation is carried out before every treatment. All information is strictly confidential. The treatment time stated allows time for the compulsory consultation. Please note that the treatment time is a maximum duration of the treatment. Please be advised that late arrival for treatment will reduce your treatment time. Your appointment will end as originally scheduled as a courtesy to the next client. 

Are there any accessability issues I need to be aware of?

We have level access to our spa reception, lounge and treatment rooms. We have one dual treatment room that can also be used for one person and carer to give more space to manoeuvre. Our manicure and pedicure stations are now located in the Spa Lounge with bright natural light and easy wheelchair access. Our spa brochure and lunch menus can be reproduced in large format print if requested. We offer gluten free, vegan and vegetarian lunch options and our restaurant team will go out of their way to create a special dish for those with food allergies.

Where are you located?

Find us nestled away within the Budock Vean Hotel surrounded by 65 acres of peaceful grounds. Here you will be able to relax, unwind and escape. Make sure you find time to take the walk through the grounds down to the river, where you'll find seating to enjoy the view. This is also where our kayak and boat trips depart from.

Full directions are available here

Please respect other clients and keep noise in the spa to a minimum, please refrain from using a mobile phone in the spa area.

Natural Heath Spa Treatments

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Spa Days

Escape from the busy world and spend time with family and friends.

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Elemental Herbology

Massage treatments using this English natural skincare brand

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Waxing & Tinting

Essential eye care, tinting and waxing treatments.

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Facials

Facials and body treatments from leading spa brand Elemis.

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CBD Treatments

Customised body therapy using organic CBD massage oils.

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Spa Special Offers

Try our treatment of the month or one of our other special offers

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Massage & Holistic

Hot stone massage, reflexology and our men's spa journey

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Manicure & Pedicure

Treatments that pamper your hands and feet to perfection.

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Spa FAQs

All the information you need before visiting our Natural Health Spa.