If you are on a Spa Day then use of the swimming pool and hot tub are included plus a robe, towel and slippers. Alternatively, you can hire a robe, towel and slippers bundle for £5 per person).
Do I need to book my treatments?
We recommend making bookings well in advance, particularly if you choose to enjoy multiple treatments during your stay. We invite you to advise us of any special requirements when making your reservation.
Do I need to do anything to prepare for my treatment?
For all massage treatments please allow at least one hour prior to treatment following food and alcohol. Ladies and gentlemen are required to wear appropriate underwear during all treatments. Hotel guests may use the robes provided in the bedroom when visiting the spa. We kindly ask our clients not to wear wet swimwear in the spa and in the hotel lounges. Please shower before your treatment and we recommend that you arrive at least 5 minutes beforehand to relax in our spa reception.
Is there any aftercare recomendations?
We recommend that you drink plenty of water after treatments. Also, to enhance effectiveness, any oils or lotions used during treatment should not be showered off for as long as possible. Please be cautious of the sun and its UV rays, as your skin will not have an SPF protection. Should you wish to swim in the pool following an oil-based treatment, please shower beforehand.
What if I need to cancel my booking?
We do require at least 24 hour’s notice of cancellations, otherwise we regret that a 50% charge of the total treatment/spa day cost will be incurred. Cancellations on group bookings over 4 people need to give 48 hour’s notice or we regret that a 50% charge of the total booking will be incurred.
Can my child have a treatment?
We don't have an age requirement at the spa, but if a child under the age of 16 would like spa treatments then we will require parental consent and a signature. We would remind you that if you are under 16 you cannot have any body treatments, such as waxing or massage. Children can, however, have a manicure, pedicure, file and finish or a facial, but no under 10’s can have a facial.
Do you keep my information confidential?
A consultation is carried out before every treatment. All information is strictly confidential. The treatment time stated allows time for the compulsory consultation. Please note that the treatment time is a maximum duration of the treatment. Please be advised that late arrival for treatment will reduce your treatment time. Your appointment will end as originally scheduled as a courtesy to the next client.
Are there any accessability issues I need to be aware of?
We have level access to our spa reception, lounge and treatment rooms. Our manicure station is now located in the Spa Lounge with bright natural light and easy wheelchair access. Our spa brochure and lunch menus can be reproduced in large format print if requested. We offer gluten free, vegan and vegetarian lunch options and our restaurant team will go out of their way to create a special dish for those with food allergies.
Where are you located?
Find us nestled away within the Budock Vean Hotel surrounded by 65 acres of peaceful grounds. Here you will be able to relax, unwind and escape. Make sure you find time to take the walk through the grounds down to the river, where you'll find seating to enjoy the view. This is also where our kayak and boat trips depart from.
Please respect other clients and keep noise in the spa to a minimum, please refrain from using a mobile phone in the spa area.
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