Introducing Philema Rewards

We’re delighted to introduce Philema Rewards, our evolved loyalty programme designed to celebrate the guests who make our riverside retreat so special. Whether you’re joining us for a peaceful escape, a restorative spa day, or a leisurely lunch overlooking the gardens, your time with us now brings even greater rewards.

Save it up

Rewards can now be earned and redeemed across the Philema Collection, home to Budock Vean Hotel & Spa, Boringdon Hall Hotel & Gaia Spa, The Esplanade Hotel, and Fistral Beach Hotel and Spa.

Reconnect among woodland and water

Become a Philema Rewards member and earn one point for every £1 spent on stays, dining, and experiences across the Philema Collection.  Your points are more than just numbers – they’re invitations to return, reconnect, and enjoy the places that feel like home. Redeem them for vouchers to use across any of the properties, whether you’re drawn to countryside grandeur, coastal buzz, or back to the serenity of Budock Vean Hotel & Spa.

Unlock your benefits

As your loyalty grows, so do your privileges. We have introduced a tier system where members can ascend through three statuses and unlock exclusive benefits: Bronze (earn 1 point per £1 spent), Silver (earn 1.5 points per £1 spend), and Gold (earn 2 points per £1 spent).

You’ll also enjoy 15% off our best available rate when booking directly at least 31 days in advance, as a small thank you for planning ahead. Simply book directly with our reservations team or use your dedicated Loyalty Rate Plan, sent via your monthly statements.

If you were previously part of Budock Vean Hotel Loyalty, your account has already been migrated to Philema Rewards. Your benefits remain, now with even more opportunities to enjoy the places you love.

Whether you’re returning for a romantic riverside break, a round of golf, or simply a moment of stillness in the spa, Philema Rewards makes every visit even more worthwhile.

Join free today at Philema Rewards

How it works

1. Register online at Philema Rewards or enquire at reception, link your bank card and receive a £10 welcome sign-up voucher.
2. Collect a loyalty card or download our app to keep easy track of your points.
3. Earn points every time you book direct to stay, spa, dine, golf or drink. You’ll earn 1 point when using your registered payment card to settle your bill for every £1 you spend.
4. Redeem your points and convert them to experience vouchers, allowing you to stay, dine, drink, spa and golf at any of our hotels. You can keep these vouchers to yourself, or gift them to family, a friend or a colleague.