Salon Etiquette
For all massage and relexology treatments, please allow at least one hour prior to treatments following food, alcohol or vigorous exercise. Please shower prior to treatment.
A consultation is carried out before every treatment. All information is strictly confidential.
The treatment time stated allows for the compulsory consultation. Please note that treatment times are the maximum duration of the treatment.
Please be advised that late showing for treatment will deprive you of treatment time. Your appointment will end as originally scheduled as a courtesy to the next client.
To enhance effectiveness, any oils used during treatment should not be showered off for as long as possible. Should you wish to swim in the pool following an oil-based treatment, please shower beforehand.
It is advisable to drink plenty of water after the treatment.
Therapists reserve the right to terminate treatments at any time.
What to Wear and Do
Ladies and gentlemen will be most comfortable wearing short underwear during treatments. Please note that wet swimwear is not acceptable in the Spa.
If preferred, hotel guests may use the robes provided in the bedroom when visiting the Spa. Please follow the signs from the bedrooms to the Spa via the first floor.
For day visitors, robes and towels are provided in the Spa for your use during the day.
We recommend that Hotel guests and day visitors arrive at least 5 minutes prior to treatments to relax in our Spa reception.
Please respect clients relaxation and keep noise in the spa to a minimum.
Mobile phones must be silent when in the spa.
Reservations
We recommend making reservations in advance, particularly if you choose to enjoy multiple bookings during your stay. We invite you to advise us of any special requirements when making your reservation.
Cancellations
We require at least 24 hours notice of cancellations; otherwise we regret that a 50% charge will be incurred.
Non-residents are required to pay in full at the time of booking. Group bookings must give a minimum of 5 days notice of cancellation, in order for a refund to be made.
Gift Vouchers
For a memorable gift we offer vouchers tailored to your requirements, either for a specific treatment or a designated amount. Perfect for special occasions.